Terms & conditions

● Hotel Standard Check-in time is 01.00PM hours IST and check-out time is 11.00AM hours.

● Early check-in and late check-out are available subject to availability.

● Individual Cancellation, No-Show and Amendment Policy: Cancellation made 3 days prior to the arrival date shall not incur any cancellation charges ‘beyond that 1-night retention charges’ will be applicable.

● All standard policies pertaining to the hotel/ hospitality industry are applicable, when a specific reservation policy is not mentioned in the “Reservation Confirmation” document.

● Child Below 8 Years not chargeable for accommodation only.

● Valid Photo ID with address has to be carried by every person at check - In Time.

● The amount paid for the room does not include room service,mini bar,snacks and telephone calls.

● The Management reserves the right of Admission.

● Management is not responsible for any of your personal belongings.

● One Day Room Rent will be Chargeable if the confirmed booking is canceled before 24 hours.

● Guest's visitors are not allowed in the room

● Payment can be made using the credit card, payment gateway link, deposit in the bank account or demand draft before the due date.

● Applicable Taxes – Taxes are as applicable at the time of reservation.

● An extension of stay at the Hotel is liable to be offered at rate/offer applicable at the time the extension request is made. In case, the original offer at which the reservation was booked has expired at that time, the hotel is not liable to offer a room at the original rates but at current rates on offer.

● Certain privileged booking rates or special offers are not eligible for cancellation, refund or any change. The Customer is therefore advised to check the room description and any such conditions carefully prior to making a booking. Hotels shall not be liable to cancel or refund any monies or alter any bookings if booking is made under such privileged booking rates or special offers.

● Upon cancellation of booking, the refund of the booking amount will be initiated. The booking amount after deduction of cancellation charges and taxes, as applicable, will be credited into the bank account of the Customer using the same payment mode (i.e. debit card/ credit card/ net-banking and any electronic mode) by which the booking was made by the Customer. The refund process may take 10-15 business days.

● In case the booking amount is paid using a credit card, the refund will be processed on the credit card.

● Children up-to 5 Years of age can stay free Additional charges may be applicable for children between 5 and 12 years. 13 years will be charged as per extra adult rate.

● In keeping with our heightened security procedures, we request you to provide your photo-identity proof while checking-in. Indian Nationals can present any of the following which is mandatory: Passport, Driving License, Voter ID Card, Pan Card. Foreign Nationals are required to present their passport and valid visa.

1. No gatherings and parties of any nature are allowed in the room. The Hotel reserves the right to evict any additional occupants in the room.

2. This reservation is not transferable.

3. Hotel reserves the right to send guests away from the Hotel due to their conduct and behavior or for any other safety, security, medical reasons. This applies in particular, if Guests do not observe instructions given by Hotel employees, express themselves in a discriminating manner, harass or endanger other guests.

4. Guests will not be permitted to compromise the health, safety and security aspects of the Hotel at any point of time.

5. Guests are bound to produce an original proof of identity at the time arrival in the Hotel

6. Special terms of offer will be applicable for the respective bookings and in case of conflict, the terms of such special offers will prevail.

7. Guests are not allowed to bring food and beverage from outside in the Hotel or order food from outside the Hotel.

8. In case of conflict in the actual bill provided to you after the receipt of services, the terms of the bill will prevail.

9. Neatness and hygiene should be adequately maintained by the Guest. The Guest should always adhere to the safety, security and hygiene advise duly provided by the Hotel and should avoid breaching the same. The Guest will be solely responsible for any such violation if identified.

10. All the assets and valuables of the Hotel should be duly maintained adequately and should not be damaged or destroyed. The Hotel has the discretion to levy any charges in future if it is proven beyond doubt that such damage/destruction to the asset of the Hotel (both movable and immovable) have been done or caused by the Guest.

11. Management and staff work hard to provide a safe and secure environment. We do everything possible to ensure a secure environment is maintained and we ask that our guests do also. The Hotel takes no responsibility for any personal possessions that are lost, stolen or misplaced whilst on the premises due to the acts and omissions of the guests themselves.

12. Lost property found on the premises is logged and kept in a secure location for a period of three (3) months. Thereafter items are either disposed of or donated to charity. The Hotel accepts no responsibility for contacting individuals in relation to lost property. Perishable items retrieved from rooms after check out are only held until close of business that day.

13. Valet parking is always at the Guest’s risk and advice from the Security Team needs to be strictly adhered with by the Guest at the time of checking in. Hotels will not be accountable for loss of any valuables from such parked vehicles.

14. We do our best to ensure reservation arrangements are satisfactory, however, the Hotel does not accept any liability for any loss financial or otherwise, travel delay, injury, damage, additional expenses or inconvenience caused directly or indirectly by any events which are beyond our control. These include, but not limited to, flight delays or cancellations, civil disturbance, defects in vehicles, strikes, theft, acts of terrorism, natural disaster, war, fire, floods, acts of God, acts of Government or of any other authorities, changes to Government regulations, accident to or failure of machinery or equipment, maintenance requirements or industrial action.

15. The transport to the airport is provided at additional cost and the Hotel is not accountable to whatsoever happens to the guests during such transits.